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NORDLAND INSIDER: Bodo Malzahn, “Lord of the Standards”.

Ahrensburg, 08 November 2019.

Around 30,000 different standards – which reliably regulate the precision fit and accuracy of products, services, processes and much more – are currently held on record at the Deutsches Institut für NORMUNG e.V. (German Institute for Standards). The standard DIN ISO 8601 even specifies that our calendar week begins on a Monday, and not, for example, on a Sunday or a bank holiday. This may, at first sight, look excessively bureaucratic and over-regulated to many of us; however, on closer inspection, it is, for many companies, the key prerequisite for running a successful international business.  

Standards determine both the market and the competition, and, in the context of increasingly tough global competition, this holds true today more than ever. At present, this topic is quite often completely underestimated, in particular by technical service providers operating outside the DACH region.

It is in fact the consistent application of various different standards, guidelines and technical codes – especially with regard to occupational health & safety and environmental protection – that has been gaining NORDLAND a substantial lead as an internationally operating FullService system integrator for many years. NORDLAND’s proverbial “Lord of the Standards” is Bodo Malzahn, who, in his position as Head of Quality Management and Occupational Health & Safety, ensures the consistent application, implementation and further development of existing standards – a very demanding task, and not always the best job for making lots of friends. “Well, after all, I am the personified wagging finger”, explains Bodo Malzahn. “Of course I sometimes really get on my colleagues’ nerves, especially when I bring up the seemingly same topics over and over. By now, however, most people’s understanding for our work has grown significantly, because we are not simply forcing rules and regulations onto our colleagues and service providers but instead take them by the hand and help them with the practical application of existing standards. We not only provide them with the necessary know-how by means of giving out instructions and carrying out training courses; we also make sure that this knowledge has been fully perceived and understood. In the current year 2019 alone, we have as yet trained and qualified around 200 service technicians in accordance with up-to-date regulations – and thus created the prerequisite for being legally permitted to work in specific security-relevant and potentially hazardous areas, such as the petrol stations of oil companies in the DACH region. The online course we have developed to obtain the required HSSE certifications, for example, is Europe-wide the only one of its kind that provides transparent and confirmed learning results through direct success control in our e-learning tool. We have already had inquiries from Bundesverband Behälterschutz & Tankschutztechnik (German Association for Refuelling Tank Safety & Refuelling Transport) and from the Safety Management Board Europe, one of the top 5 oil companies worldwide.”

NORDLAND is currently certified according to the internationally relevant safety standards HSSE (Health Safety Security Environment) and SCC** (Safety Certificate Contractors), and maintains a certified quality management system according to DIN EN ISO 9001:2015. With the certifications according to SA8000 (Standard for Social Accountability) and ISO EN 45001 (an internationally recognised occupational health & safety management system) planned for the third quarter of 2020, we will obtain a further two international standards in the field of Occupational Health & Safety and Compliance. For us, implementing these two new standards is yet another logical step towards ensuring the continuous further development of our quality standards.

“It is our objective to be – and continue to be – the most attractive and safe employer for our staff, and, for our customers, the business partner with the highest quality and safety standards in our branch of industry”, concludes Bodo Malzahn.

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